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Refund policy

What are the terms of the Return Policy?

  • Customers can return their order within 10 days after an order has been delivered if there is an issue.
In the interests of hygiene, we may refuse returns where it’s obvious that the item has been worn, washed or soiled. Defective products need not be sent back to us, unless confirmed by the Customer Experience Team. If you have received a defective product, send us images at since7store@gmail.com and we will get back to you. Once confirmed by the Customer Experience Team the refund will be provided into your account.

How does the Return process work?

Self-Ship: Since we do not have a reverse pick up facility, we request you to self-ship the product to us. We will credit you INR 100 for shipping costs.
  • How do I self-ship the products?
  • Please pack the items securely to prevent any loss or damage during transit. All items must be in unused condition with all original tags attached and packaging intact.
  • You can courier the product(s) to the address mentioned below:
    Since 7 Store
    J-44, Krishna Marg, C-Scheme,
    Jaipur, Rajasthan – 302002
  • On receiving the product at the warehouse and after inspection, the amount will be credited to your account
    
What is the refund policy for returns of orders placed during a sale?
  • If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price.
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